Shipping policy

At Pausas, we work with trusted European fulfillment partners to ensure safe, reliable delivery of your curated wellness products.

Order Processing
All orders are processed within 1–2 business days.
Once your order ships, you will receive a confirmation email with tracking information.

Estimated Delivery Times

European Union
- Typical delivery: 3–7 business days
- Guaranteed delivery window: 7–15 business days

International (Outside the EU)
Delivery times vary significantly by region.
Estimated delivery: 10–25 business days

This applies to destinations such as:
- North America
- South America (including Argentina)
- Asia
- Oceania
- Africa

Customs processing may increase delivery times in certain countries.

Shipping Fees

Free shipping across Europe. Taxes included.

Shipping costs are calculated automatically at checkout based on destination, product weight, and courier availability.

Incorrect Address
Please ensure your shipping address is correct.
Pausas is not responsible for delays or lost shipments due to incomplete or inaccurate addresses.

Lost or Delayed Packages
If your order has not arrived within the stated delivery window, please contact us at:
pausas.store@gmail.com

Customs, Duties & Taxes
International orders may be subject to customs duties or import taxes.
These fees are determined by your local customs authority and are the responsibility of the customer.